Frequently Asked Questions
What is Lit Propane?
Lit Propane provides clean and efficient propane solutions for your home, business, and outdoor activities. Our app makes managing propane delivery and refills easy and convenient.
Do you deliver propane to my area?
Use the Delivery Locator in our app or website to check if we serve your area.
How do I schedule a propane delivery?
Simply log into the app, choose the delivery option, select your location, and schedule a date that works for you.
How can I ensure my propane tank is safe to use?
Always check for signs of damage, rust, or leaks. Follow the safety guidelines provided in the app and contact our support team if you have any concerns.
What should I do if I smell gas?
If you suspect a gas leak, leave the area immediately and call your local emergency services. After ensuring safety, contact our customer support for further guidance.
How can I get started with Lit Propane?
Download the Lit Propane app from the App Store or Google Play. Create an account, and you’re ready to order propane refills and schedule deliveries.
Can I exchange my empty propane tank for a full one?
Yes! Simply select the applicable size you are wanting to exchange out then place your tank outside in the designated area you specified on your order and our team will exchange it out for a filled one. Keep in mind, the exchange option is only available for like sizes, ie 20lb for 20lb, 30lb for 30lb, etc.